Our Team, Our Story

Our Story

“Hola, yo soy Silvia Ramos la dueña de Silvias Professional Tax Services. I have been a business owner for numerous years now as well as a real estate broker. In addition to being a successful business woman, I am also the mom of five bright little humans. When out of the office, I love traveling, spending time with my family, and giving back to my community! My dream as a young woman was to one day have a business that would be able to serve my community in numerous ways. That dream has turned into my reality, with the help of my team. We do it all here; taxes, business administration, bookkeeping, payroll, public notary, passport pictures, real estate, and more! I feel so blessed for the team that I have and look forward to seeing how we will all continue to grow. A piece of advice I have for others who want to start their own business is to be fearless and go for it, because youll never know until you try. If your dreams don’t scare you it’s because they are not big enough. Noone believed in me, but I believe in YOU and I am here to help you!”

Our Professional Team

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Silvia Ramos Founder/CEO

Her staff motivates her, she chooses to continue to grow with their knowledge and ideas for the company. She loves seeing people succeed. Silvia started this company with the inspiration of her children to see it grow and be a part of their life and a part of this family oriented business. ”Biggest memory when I barely decided to open up, was when I shared my crazy idea to my mom about opening up a tax firm. She thought it was a crazy idea but she said `if you believe in you I believe in you.`”

Silvia Ramos

Founder/CEO
silvia@silviataxes.com
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Cassandra Bautista

Cassandra is ready to service those in need of divorce services. Cassandra has worked throughout the years at previous Family/Criminal/Immigration law firms as a legal assistant/client intake coordinator. She currently assists the front office with secretarial duties as well as Public Notary/Process Serving, her main focus within the office is as a Divorce & Parenting Consultant. Cassandra loves watching football with her family, Go Greenbay Packers! Also she enjoys going to baseball and college football games in Seattle. “Del Pasado, Vive el Presente, y Trabaja para el Futuro!”

Cassandra Bautista

Divorce & Parenting Consultant
cassandra@silviataxes.com
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Jacqueline Guerrero Accountant

Senior at Eastern Washington University, she plans to major in Accounting and Finance and minor in Spanish and Economics. Going onto her second year as tax preparer at SPTS she previously volunteered with the AARP Foundation Tax-Aide Program for two years. In the near future she sees herself becoming a CPA. "El hubiera ya no existe."

Jacqueline Guerrero

Accountant
jacqueline@silviataxes.com
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Roxsana Cisneros Accountant

Roxsana is 18 year old and a full time college student at Washington State University. She's on her 3rd year working on her Bachelors in Business Administration. In the office she does accounting and taxes. Roxsana is not afraid to learn something new. She's excited to eventually someday own her own business.

Roxsana Cisneros

Accountant
roxsana@silviataxes.com
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Luz María Sanchez Payroll Specialist

Luz began to work at our office through a program called People for People. She started as a receptionist and shortly moved positions as a tax professional. Luz now is a Payroll Specialist for the company. Her motivation comes from helping her family and community. She enjoys receiving the satisfaction of knowing she can help people and giving them a solution to their questions. Luz appreciates the fact that she gets along with her coworkers and that she has a great team to back her up. ~Never be afraid to try something new~

Luz María Sanchez

Payroll Specialist
luz@silviataxes.com
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Deanna Gutierrez Office Coordinator & HR Asst.

Deanna es una estudiante universitaria de primera generación que desde muy joven aprendió español e inglés con fluidez. Llena de ambición, pudo graduarse con su AA en Administración de Empresas junto con su diploma de escuela secundaria. Comenzó su carrera en administración de empresas justo después de la escuela secundaria a la edad de 17 años. Ha trabajado arduamente para aumentar su conocimiento no solo en administración de empresas, sino también en leyes fiscales y asesoramiento. Ella ha estado con los Servicios de Impuestos Profesionales de Silvia durante tres años, fue a través de este trabajo que pudo encontrar su pasión de ayudar a la comunidad y encontrar soluciones a los problemas de los clientes.

Deanna Gutierrez

Office Coordinator & HR Asst.
deanna@silviataxes.com
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Dalia Sabalza

Tax Professional
dalia@silviataxes.com
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Emilio Alvarez Public Relations & Social Media Administrator

“My name is Emilio Alvarez and I have been helping my mom with her business since I was 17 years old. I enjoy helping my mom’s business dreams come true everyday and hope to continue to grow her legacy by becoming an entrepreneur myself and helping the Yakima Valley develop into something greater. My duties in the office vary from day to day, but most of the time I am the one that is in charge of helping my mom with her real estate business and doing all the accounting as well as marketing. When out of the office, I take advantage of what the Pacific NorthWest has to offer and go fishing or hunting however, I also love to experience new places and see new things, so when I have the chance I always make sure to travel and expand my boundaries.”

Emilio Alvarez

Public Relations & Social Media Administrator
emilio@silviataxes.com
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Silvia Alvarez Receptionist

“Hi, my name is Silvia Alvarez and I work as a receptionist for my mom. I love working in my mom’s office because I get to spend time with her throughout the day all while doing my part, so the business can continue to expand. When I am not working I am in school (GO GRIZZLIES) furthering my education or hanging out with my friends and family. In conclusion, I love being a part of my mom’s team and cant wait to see what the future has in store for all of us because I know that this is just the beginning.”

Silvia Alvarez

Receptionist
isabelavarez6352@gmail.com